12 months.
Plus your rights under Australian law.

What’s covered.

Every flatMATE product is covered for 12 months from the date you bought it against defects in materials and workmanship, like a sensor or screen that fails.

What’s not covered.

• Damage from misuse, drops or impact
• Fitting mistakes, like cross-threading a sensor
• Not following the instructions
• Normal wear of batteries and harnesses

How to claim.

Email info@flatmate-tpms.com with your order number and what’s wrong. We may ask you to send the product back so we can test it. You pay the cost of sending it to us.

If testing finds no fault and the problem was a setting, pairing or a deleted sensor, a $65 (GST included) testing fee applies, plus return postage.

Your rights under the Australian Consumer Law.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

This 12-month warranty is in addition to those rights.